MEMBERSHIP / RENEWAL
Helpful Tips
Roadtrek International Chapter FMCA
A Roadtrek Owners Club
(Revised 1/12/2011)

Some members have reported problems renewing online. So here are some tips which may help. First of all, you must have a valid FMCA number to renew. The number must be entered as a letter and 6 digits. So if your FMCA number is F2234, then you will have to insert some zeros like this: F002234 to make it 6 digits. (The system will now automatically insert the leading zeros.)

You must fill in every box which has an asterisk * by the description. This information is needed to complete your registration.

An email address is required so PayPal can notify you that the payment was completed. A phone number will allow us to call you should we have a question.

Once you have completed the form correctly, click the Buy Now button at the bottom of the screen. It will take you to the PayPal site and will say Roadtrek International. If you have an error, a window will pop up and tell you what needs to be corrected. Correct the problem and then click the Buy Now button. You cannot pay until everything is correct. We are asking only the needed information and nothing more.

When you get to the PayPal site, you will see one of two screens depending on whether you have visited PayPal before:
If you get a screen which looks like this:

You simply click the link: "Pay with Debit or Credit Card" to get to the screen where you can just use your credit or debit card.

If you've never used PayPal you should get this screen immediately:

Simply fill out the information and be sure and include the three digit CSC code which is on the back of your credit card. All of your information must be correct including your address for the payment to process. Click the "Review and Continue" button at the bottom.

Okay one more step, PayPal will confirm your information and ask for confirmation that this is what you want to purchase.

Okay you're done, If it worked correctly, PayPal will show you this screen and send an email confirmation.

PayPal wants you to set up an account, but you don't have to do this.

Some have reported the following message when they reach the PayPal site: It might say something like: Sorry - Your last actions cannot be completed.

This may be caused by a corrupted cookie. A cookie is a small file on your computer used to "remember" bits of information about your last visit to a website. Cookies are essential for the web to work.

If the bits of information in the cookie make no sense, the PayPal machine gets confused and thus the message.

A quick way around this cookie issue is to use an "InPrivate" browsing session. Under the tools tab in your browser there should be an option called "InPrivate Browsing" or "Start Private Browsing." This opens a new window and no existing cookies will be seen by the sites you visit. New cookies can be set, but they will disappear when you exit the session.

It's possible to clear all the cookies, but this is a bit drastic, you can clear cookies associated with a particular site, but that's more complicated.

If you are still having trouble, please send me an email with a description of the problem and we will work with you to find a solution. A screen shot can be very helpful. Hit the "print screen" key on the keyboard. You can then paste the image into a word document or the paint program. Save it and send it to me.

John Slaughter
john.e.slaughter@gmail.com